FAQ

FAQ'S

1. What is Fiberse?

Fiberse is a brand that manufactures a wide range of products using advanced silver-infused fabric technology

2. What makes Fiberse socks unique?

Fiberse socks stand out for their use of cutting-edge silver-infused fabric technology that provides superior odor control, antimicrobial protection, moisture-wicking and temperature regulation. Our socks also offer a unique combination of style, function and performance that enhances comfort and hygiene across various applications.

3. Does Fiberse use silver nano technology?

No. Unlike other socks which use nano technology, dip coating or any other technology to inherit the property of Silver into the socks, Fiberse uses specialized and innovativemetalization process that permanently integrates silver ions into the fabric, unlike alternatives, which wash away upon usage.

4. What materials are used in the socks?

Our socks are made from a blend of high-quality materials including silver-infused yarn, nylon and spandex fibres to ensure comfort, durability and performance.

5. How do Fiberse socks work and what are their advantages?

Fiberse socks use 99% silver fabric during the manufacturing stage. This process ensures the silver properties are an integral part of the fabric, providing long-lasting antimicrobial and odor-control benefits that do not wash out over time. The advantages of this technologyinclude enhanced hygiene, durability and sustainability.

6. How do I care for and maintain Fiberse socks?

Fiberse socks are designed for easy care and maintenance. Most items can be machine washed and dried. For best results, follow the care instructions provided on the product tags or packaging.

7. Will washing the socks reduce their effectiveness?

No. The silver ions are permanently embedded in the fabric and will not wash out, maintaining their anti-microbial and anti-odor properties even after multiple washes.

8. How long do Fiberse socks retain their properties?

Fiberse Socks's fabrics are designed to retain their properties for the life of the garment, even after multiple washes, providing long-lasting protection and freshness.

9. Are Fiberse products hypoallergenic and safe for sensitive skin?

Yes, Fiberse socks are designed to be hypoallergenic and safe for sensitive skin. The silver-infused fabrics are free from harsh chemicals, dyes and other irritants, making them a suitable choice for individuals with skin sensitivities or allergies with no side effects.

10. Can these socks help with foot conditions like athlete's foot or plantar fasciitis?

The anti-microbial properties of the silver fabric can help prevent conditions like athlete's foot. However, for medical conditions like plantar fasciitis, we recommend consulting with a healthcare professional.

11. Can I wear these socks in all seasons?

Absolutely. The thermoregulating properties of the silver fabric help keep your feet warm in winter and cool in summer.

12. Do you offer bulk purchasing options?

Yes. We provide bulk purchasing options for teams, organizations, and retailers. Please contact our sales team for more information.

13. Can Fiberse socks be customized or personalized for businesses or schools?

Yes. While Fiberse socks offers a wide range of standard styles, we will be able to accommodate customization or personalization requests, such as custom sizing, embroidery or special color options for businesses. Customers are encouraged to contact the Fiberse customer support team to inquire about the availability and process for customized orders.

14. What are the shipping options and delivery timelines for Fiberse socks?

Fiberse offers a variety of shipping options to meet the needs of its customers. Delivery timelines can vary depending on the shipping method selected and the customer's location, but Fiberse strives to provide fast and reliable shipping services.

15. What is Fiberse Socks's return and exchange policy?

Fiberse understands that sometimes customers may need to return or exchange their purchases. We have a flexible return and exchange policy that allows customers to return items within 7 days of delivery for a full refund or exchange if the products are in their original condition and packaging. Customers can refer to the detailed return and exchange policy on the Fiberse website for more information.

16. How can I contact Fiberse socks customer support?

Fiberse socks customers can reach out to our customer support team through multiple channels, including:

o Phone: 1800-103-8655

o Email: info@livprotec.com

17. What is the typical response time for customer inquiries?

Fiberse is committed to providing prompt and efficient customer support. We strive to respond to customer inquiries as soon as possible regardless of the communication channel used. We will work diligently to address all customer concerns in a timely manner.

18. Do you offer any warranty or guarantee on Fiberse socks?

Fiberse stands behind the quality and performance of its products. The company offers a 3-month warranty on all Fiberse items, covering any manufacturing defects or issues with the silver-infused fabrics.

19. What payment methods do you accept?

We accept various payment methods, including credit/debit cards, UPI, Net Banking and other secure payment channels, including COD. You can find a full list of accepted methods at checkout.

20. What if the socks do not fit?

If the socks do not fit as expected, you can return or exchange them within our return policy period. Please refer to the Returns section for more details.